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Miralix CSTA
Miralix CSTA is a port used primarily by Miralix solutions implementing the Computer Supported Telecommunications Application (CSTA) standard, which enables computer-telephony integration. It facilitates call control and telephony event monitoring between telephony hardware and software applications, commonly within call centers or unified communication environments..
Miralix CSTA (Computer Supported Telecommunications Application) leverages the CSTA standard for enabling sophisticated communication between telephony systems and computer applications. It typically involves session-based control where software can manage calls, monitor call statuses, and perform advanced telephony operations programmatically, facilitating complex integrations tailored for enterprise communication workflows.
CSTA operates over standard network sockets, in this case on port 3002, to transmit signaling commands and status indications between client applications and the telephony server. These commands include call initiation, termination, transfers, conferencing, and event notifications, following the ECMA International CSTA specifications.
Implemented formats may involve standardized XML or ASN.1 encoded messages, depending on CSTA phase and vendor implementation. Since Miralix employs this functionality often in Customer Contact Management or Unified Communications, reliable and timely data exchange over this port is critical for seamless operation.